tradespheres.net

Cancellation & Refund Policy

Please review our cancellation and refund policies before making a purchase.

Canceling Your Automatic Subscription

Your automatic monthly renewal subscription will continue unless and until you cancel your subscription or we terminate it. You may cancel your automatic subscription at any time by going to 'Subscription & Billing' setting found in your account 'Settings', then click 'Cancel' and confirm your cancellation request.

Important: You must cancel your automatic monthly subscription the day before your next billing date occurs in order to avoid being billed for the next period's monthly fee.

If you choose to cancel your automatic monthly subscription, you will continue to have full access until the end of the current period. There is no refund for the remaining period of the month in which you canceled.

First Seven Days Refund Window

Except as otherwise required by law or subject to contractual obligations, you have seven (7) days from your initial purchase of a subscription or a single program to cancel your purchase subscription and request a full refund.

In order to cancel and request a full refund, within the first seven (7) days of your initial subscription purchase, go to the 'Subscription & Billing' setting found in your account 'Settings', click 'Cancel' and confirm your cancellation request.

Fees paid are non-refundable outside of the initial refund window.

Refunds Policy

Other than stated above, you hereby acknowledge and agree that we will not offer refunds on any fees and charges related to your purchase of any products or Services.

  • This includes any partially used or unused periods for which you have already paid
  • We do not guarantee refunds for lack of usage or dissatisfaction
  • For subscription-based enrollments, upon the termination of your subscription you will not be charged for future monthly fees
  • However, you will not be issued a refund for the most recently (or any previously) charged fees

One Refund Limit: Only one (1) refund is permitted per Student. If you cancel your subscription, obtain a refund, and subsequently re-enroll, you will not be entitled to any additional refund or refund period.

How to Request a Refund

Step-by-Step Process:

  1. Log into your TradeSpheres account
  2. Navigate to your account 'Settings'
  3. Click on 'Subscription & Billing'
  4. Click 'Cancel' button
  5. Confirm your cancellation request
  6. If within the 7-day window, your refund will be processed automatically

EU Residents

For EU residents, additional consumer protection rights may apply as required by local law. Please contact us for more information about your specific rights.

Contact Us

If you have any questions about our refund policy or need assistance with a cancellation, please contact us at info@tradespheres.net